Secure Checkout
Payment is captured into Click4ble Escrow upon checkout and held in platform balance.
Carrier Tracking
Seller ships via DPD, DHL, or FedEx. Real-time updates track your parcel.
48h Grace Period
Once delivered, you have 48 hours to inspect your item and confirm receipt or report an issue.
Payout Release
Funds are transferred to the seller only when confirmed or when the grace period ends without dispute.
lock How Click4ble Escrow Protects You
When you purchase an item on Click4ble using "Buy Now", your funds are not immediately transferred to the seller. Instead, payment is safely held in Click4ble's platform escrow account. The seller is notified to dispatch the item and enter valid carrier tracking details.
local_shipping Integrated Carrier Tracking
Click4ble integrates directly with major logistics carriers including DPD, DHL Express, and FedEx. Every parcel tracking number is monitored by our automated background tracking sweep to verify dispatch, transit progress, and final delivery confirmation.
published_with_changes 48-Hour Delivery Verification & Manual Confirmation
- check_circle Manual Confirmation: If you receive your parcel and are satisfied, click "Confirm Receipt" in your account dashboard. This immediately releases held funds to the seller.
- schedule Automated Grace Period: Once the carrier confirms delivery, a 48-hour grace period begins. If you do not raise a dispute within 48 hours, escrow funds are automatically released to the seller.
- event 14-Day Hold Timeout Fallback: If a carrier tracking update is unavailable, escrow funds are held for a maximum of 14 days before auto-release, protecting sellers against unconfirmed courier scans.
gavel Reporting a Problem & Dispute Freeze
If an item arrives damaged, incomplete, or significantly different from its listing description — or if your parcel fails to arrive — click "Report Problem" on your purchases tab. If the carrier has already confirmed delivery, you have until the 48-hour verification window expires; if the carrier hasn't confirmed delivery yet (tracking stalled, order still shown as "Shipped"), you instead have 10 days from the ship date to raise a dispute.
What happens when a dispute is opened?
Payout release is immediately frozen. Our support team steps in to review seller tracking data, buyer details, and communication to ensure a fair resolution or full refund.